Return & Refund Policy
We have a 5-day return policy, which means you have 5 days after receiving your item to request a return.
Return
To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
Returns are only accepted in the following cases
- The product is damaged or if you received the wrong item.
- The product is not sealed properly at the time of delivery.
- The product has expired by the time of delivery.
If your return is accepted, we will pick up the item ordered from the same address, and you will be notified of the expected pick-up date.
In case of an exchange, the product will be delivered to you within 3-5 days after the return pick-up is done.
In case of any delivery related discrepancy, please reach out to us within 24 hours after the order been marked as delivered.
Refund
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.